Thank you for considering Poulin Auto Country for your vehicle needs. All of us here at Poulin Auto Country would like to earn your business today and for many years to come. Therefore, we would like you to review the many features and privileges that Poulin Auto Country owners are entitled to upon purchase. As our mission statement says, "We want to earn your loyalty and trust by providing a pleasurable purchase and ownership experience". AUTO COUNTRY ULTIMATE REWARDS As a Poulin Auto Country exclusive, customers that purchase or lease any new or qualified pre-owned vehicle will receive a 100% rebate of all service work performed on that vehicle in our service department when they purchase their next vehicle here at Poulin Auto Country...up to $1,500 toward the purchase of a qualified pre-owned vehicle, or a $1,000 rebate toward the purchase of a new vehicle when they trade that vehicle in. (Ask a salesperson for details) Why do we offer this program? We offer a number of reasons including... - With our up to date equipment and factory-trained technicians, we believe that we are the most qualified to perform the maintenance on your vehicle.
- We want to prove that our maintenance and repairs are competitively priced, in addition to being performed with high quality.
- We want your trade-in. A vehicle that has been purchased and serviced with us has more value to us, as we are able to provide the next owner of the vehicle with a complete history of vehicle.
The bottom line is...we care! We care about you, and having your business for many years to come! | CUSTOMER APPRECIATION REWARDS Service and ProShop customers are entitled to receive back 5% on all maintenance, repair and accessories purchases toward future business here at Poulin Auto Country. For customer convenience, Rewards Balances are available to customers online, or we will be happy to look them up for you. (Minimum redemption allowance is $25. See salesperson for full program details). UP TO THE MINUTE INFORMATION ALWAYS AVAILABLE Though having a website is nothing new, we take pride in ours... autocountry.com Autocountry.com is simple, informative, and very user-friendly. Visitors are kept informed of the latest manufacturer's incentives, new and pre-owned vehicle inventories, service and ProShop specials, and other news from Poulin Auto Country. You can even make a service or collision center appointment. WE ARE A COMPLETE VEHICLE CARE DEALERSHIP In addition to the sale of new Chryslers, Jeeps, Chevrolets, as well as pre-owned vehicles, we take pride in offering the best after the sale. See what we can do... SERVICE DEPARTMENT -- Our Chrysler and General Motors service department is open weekdays Monday through Friday, as well as Saturday mornings, for your convenience. Free shuttle service is available to locations in our local area Monday through Friday. We have manufacturer-certified technicians for high quality workmanship, and each visit is finished with a complimentary car wash. PARTS DEPARTMENT -- Out parts department offers you the opportunity to purchase parts and accessories for all General Motors and Chrysler makes and models, not just the ones that you purchased from us. Parts and accessories for other makes and models may also be available. Parts department hours run in conjunction with the service department COLLISION CENTER -- Regardless of make or model, our Poulin Auto Country collision center can repair your damaged vehicle. We have the latest state-of-the-art equipment and factory-trained technicians to make your vehicle look like new. We work directly with insurance companies to take the hassle away and offer free estimates, of course. |
LOYAL CUSTOMERS We take pride in the fact that we have had many loyal, repeat customers throughout the years, and would love to make you one of them, as well. Feel free to ask someone who has bought here about us, and we feel confident that you'll get a favorable response (and if for some reason there isn't one, we would certainly like to know). WE PARTNER WITH THE COMMUNITY Though we would like to participate in almost every cause, we are unable to. However, we believe strongly in being part of the Greater Rochester Area. Over the years, the Poulin Family has been active (and continues to be) on many local boards and committees such as: Rochester Rotary, Rochester Opera House, and the Rochester Public Library. We have also participated in a variety of fundraising efforts with the aforementioned causes as well as many others. Poulin Auto Country has been a corporate partner of University of New Hampshire Athletics and sponsored a Roger Allen baseball team for over 30 years. | OUR PEOPLE Any successful organization requires great people, and we believe that we have some of the best. We are very fortunate to have many people in all departments that have been here for many years. We believe that happy employees make for happy customers. We also realize that our customers would like to see familiar faces when they do business with us. OUR HISTORY Poulin Auto Country has been in business in Rochester since 1976. Started by our owner, Dick Poulin, it has become a family affair, with sons Ron and Brian now in the business. There are a few times that you won't see a "Poulin in the house", as both Ron and Brian are very much active in the everyday operations. Dealers in the area have come and gone over the years, but the Poulin name has remained consistent. The Poulins believe that having their name on the building holds everyone to higher standards. Their name and the company's reputation follows them everywhere. To put it simply, "There's no place to hide when your name is on the sign". |